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Frequently Asked Questions

Here, you'll find information and answers to frequently asked questions on various topics of interest to our community members, including residents, workers, and volunteers. If you have a question or concern, this is a great place to start.

  • Where can I find information about the area?
    There are some great resources including Discover Dorchester and Visit Dorset. For more information, please go to our LIVING section.
  • I'm new to Poundbury. Is there a welcome pack available?
    Please contact info@lovepoundbury to receive information about Poundbury and our new resident socials. Please also take time to browse the LovePoundbury Virtual Community Hub (this website!). To start with, we'd recommend you check out the Living section which can be found here
  • Can I change the colour of my front door?
    Any external changes, including door colour, must be approved by The Duchy. Please submit a request to Poundbury@duchyofcornwall.org before making any changes.
  • How often should I repaint my wooden windows?
    It's recommended to repaint wooden windows every 5-7 years. However, this may vary depending on exposure to weather. Consult Poundbury@duchyofcornwall.org at the Duchy for specific guidance.
  • What other changes can I make to my home?
    There are many changes you can make to your home. Please check the Poundbury stipulations and the Poundbury design & community code.
  • Where do I go if I need planning permission?
    You will need to check with Dorset Town Council planning, and, if necessary consult with your MANCO c/o Symonds & Sampson by calling 01305 756 968 or email: manco@symondsandsampson.co.uk or the Duchy of Cornwall.
  • Where can visitors park in Poundbury?
    Free visitor parking is available at several locations including Queen Mother Square, Saltash Place, The Great Field, Crown Square, and the Buttermarket. Please ensure visitors do not park in resident-only areas such as other’s spaces in the inner courtyards. All should respect the highway code despite the lack of road markings.
  • What are the quiet hours in Poundbury?
    While there are no official quiet hours, residents ask for consideration, keeping noise to a minimum between 11 PM and 7 AM.
  • What should I do about a consistently noisy neighbour?
    First, try speaking with your neighbour. If the issue persists, contact Jane Goodwin, your local PCSO.
  • Who do I contact if I have a neighbour dispute?
    First, try speaking with your neighbour. If the issue persists, try the Citizen’s Advice Bureau. If it’s a police matter, contact your local PCSO Jane Goodwin.
  • Who is responsible for maintaining the green spaces in Poundbury?
    The green spaces are maintained by Dorchester Town Council, the MANCOs, or the Duchy, depending on the space. If you notice any issues, please contact your MANCO c/o Symonds & Sampson by calling 01305 756 968 or email: manco@symondsandsampson.co.uk who will help or direct you as necessary.
  • Can I plant flowers or trees in the communal green spaces?
    Any changes to communal green spaces must be approved beforehand by your MANCO c/o Symonds & Sampson by calling 01305 756 968 or email: manco@symondsandsampson.co.uk Please contact them before making any alterations.
  • When are the recycling and waste collection days?
    Collection days vary by area. Please check the Dorset Council bins, recycling and litter webpage for your specific collection schedule.
  • Where can I report overflowing public waste bins?
    You can report this online with the Dorset Council reporting tool.
  • Who do I contact to report a dog fouling problem?
    You can report this to Dorchester Town Council or use the Dorset Council online reporting tool.
  • How can I find out about upcoming community events?
    Check our community noticeboards (Queen Mother Square, Crown Square, Victor Jackson Square, Pummery Square, Buttermarket), visit our What’s on section, or sign up for our newsletter. Discover Dorchester and Visit Dorset are also great resources to browse.
  • How can I volunteer in the community
    We welcome volunteers! Please visit our Volunteering section for more information.
  • I'm thinking of starting a business in Poundbury. What do I need to know?
    For information on available spaces, guidance on local regulations, and support services, please contact Poundbury@duchyofcornwall.org, Symonds and Sampson, and local estate agents that offer commercial services.
  • Where is the nearest GP surgery?
    There are two Poundbury GP surgeries: Poundbury Doctors Surgery and Prince of Wales Surgery. For more information, please visit or Health and Wellness section.
  • Where is the nearest hospital and emergency department?
    The nearest hospital is Dorset County Hospital, less than a mile from Poundbury.
  • How do I enroll my child in a local school?
    To enroll a child in school in Dorset, you can apply online through the Dorset Council website or by post (details also on the website). You must be a resident of Dorset to apply for a Dorset school. More information on our local schools is here.
  • Are there any childcare facilities in Poundbury?
    Yes, there are local childcare facilities, including Sunny Days Nursery. We also have some great play areas (LINK).
  • How do I get around in Poundbury and nearby areas?
    Poundbury, as part of Dorchester, has access to very good public transport options including buses, trains and Beryl Bikes. Please visit our Getting Around page for more information.
  • Can't find what you're looking for?
    If you can't find what you're looking for, please check out our Support & Guidance page and our Contacts page. We want to help make Poundbury a thriving community for all.

Extra resources:

If you can't find what you're looking for, please check out our Support & Guidance page and our Contacts page.
 
To submit a question to this page or correct a listing, please contact: virtualhub@lovepoundbury.org

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